Returns & Exchanges

At Aura Displays, we stand behind the quality of our premium visual technology and offer a 30-day satisfaction guarantee on all electronics. If your display doesn't meet your expectations, we provide a streamlined return process to ensure your complete peace of mind.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully pack your device in its original factory packaging, including all cables, remotes, and documentation, to prevent damage during transit.

• 3.
  Ship to Aura

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport to our inspection center.

• 4.
  Inspection & Refund

  Once our technicians verify the unit's condition, your refund will be processed back to your original payment method within 5-7 business days.